Information and Advice

Cymorth Cymru does not provide advice or support, but here are some useful links to organisations that can provide information, advice and support if you are experiencing or at risk of homelessness, or facing other challenges in your life:

  • Shelter Cymru exists to defend the right to a safe home. They help thousands of people each year in Wales by offering free, independent advice. Find out more on their website or call their helpline on 08000 495 495.
  • Citizens Advice provides independent, confidential information and advice to assist people with legal, debt, consumer, housing and other problems. Find out more on their website or contact their national phone service on 0800 702 2020.
  • Live Fear Free Helpline: If you have experienced domestic abuse, sexual violence and/or violence against women, or are worried about a friend or relative who is experiencing any form of violence or abuse, you can call the free Live Fear Free helpline on 0808 80 10 800 or visit the Live Fear Free website.

You can also approach your local authority for help to prevent or alleviate homelessness. See below for links to their websites:

Blaenau Gwent County Borough 
Bridgend County Borough
Caerphilly County Borough
Carmarthenshire County
Ceredigion County
Conwy County Borough
Denbighshire County
Flintshire County
Isle of Anglesey County
Merthyr Tydfil County Borough
Monmouthshire County Council
Neath Port Talbot County Borough
Newport City
Pembrokeshire County
Powys County
Rhondda Cynon Taf County Borough
City and County of Swansea
Torfaen County Borough
The Vale of Glamorgan County Borough
Wrexham County Borough